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Chief Customer Officer Online, A/NZ
Connecting you to what's next in CX

October 27-29, 2020 
11am AEDT - 2pm AEDT / 1pm NZDT - 4pm NZDT
Register here Request sponsorship prospectus

Customer experience strategy successes shared live with you online.

Navigating your customers through the post-COVID recovery presents a mix of once in a lifetime challenges and opportunities. Where are your opportunities to earn loyalty? To what extent will digital play a more important role in organisations? How do CX and digital leaders support organisations during a crisis?

We are delighted to present to you Chief Customer Online, A/NZ. It creates new conversations between customer experience leaders on vital focus areas, including customer-centred transformation, digital transformation, capturing customers emotionally, sustaining a customer-centric culture and introducing AI and emerging technology in the drive to satisfy tomorrow’s customer.

 

Simply sign-up, logon and learn.

Are you ready to accelerate your CX journey?

Register here

Enrich your peer-to-peer learning

  • Connect with attendees through rich interactive tools such as audio, video, text chat, polls.
  • Hear from customer experience experts through webinars and videos, live.
  • Discover the latest tech offerings at our virtual Tech Zone and schedule your own one-to-one meetings to learn more.
  • Link-up with like-minded professionals at our virtual roundtables to dive deeper into the topics that matter most to you.
  • Expert panels will debate the best strategies to gain investment in your customer experience strategies.
CCO Online- General invitation

 

0548 CCO Testimonials  (1)

 

 

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100%
Online

 

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20 
Expert Speakers

 

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3
Days

free

$0
*Cost To Attend

Complimentary passes for CX end users/ practitioners

 

speakers

12

Meet our CX experts

Register here

View full speaker line-up

Key themes

CUSTOMER EXPERIENCE IN A POST-COVID WORLD: What will the post-COVID business look like? Will there be a major swing to online? To what extent will digital play a more important role in organisations?


DEMONSTRATING CX ROI: It’s one thing to plan the perfect customer transformation strategy. However, without the buy-in from senior management, and the resources to make it happen, how far will you get? The event focusses on how to measure and demonstrate to your stakeholders the impact of customer projects on the business bottom line.


ACHIEVING SUSTAINABLE, LONG TERM RESULTS: We will look at how organisations, with varying resources, actually managed a successful execution of a transformation strategy, and what their results were months / years later. We look at how businesses organise themselves to promote CX initiatives – what level of internal collaboration was required.


THE ACCELERATION OF DIGITAL TRANSFORMATION IN THE POST-COVID ENVIRONMENT: Ensuring that we are using the data we have on customers to design human-centred experiences and actually meet their changing needs.


CAPTURING CUSTOMERS EMOTIONALLY IN A DIGITAL WORLD: We are all obsessed with personalisation and think this is what customers want. But we are dealing with humans who need more than just programmatic solutions to stand out. To be a really successful brand you have to be able to do the next level - brand loyalty and love.

 

View the agenda

How it works

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Agenda format

From the 27th to the 29th of October, we will broadcast panels, interviews and case studies through an online platform. Over the three days, you’ll benefit from our insightful sessions, delivered by outstanding CX leaders, covering the most pertinent strategic issues. 

Digital Team

Ask Your Questions

Our webinars are not just presentations. Get involved and submit your questions during our live Q&A sessions.

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Technology

Our online events use the latest browser-based technology, so you won’t need to download anything to join, you just need access to the internet! We'll send you your log in details the day before.

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Matchmaking and Networking

With our AI powered matchmaking feature, find the most relevant attendees, schedule live video chats and build a lasting network of industry connections. 

Sponsorship opportunities

Are you looking to demonstrate thought leadership to the CX community, raise awareness of your solution, educate the marketplace, identify & engage qualified leads, achieve measurable results with real ROI, and tell your story to stand out in a crowded market?
 
If so, sponsoring Chief Customer Officer Online A/NZ could offer you the perfect way to achieve your goals!
 
For more information regarding sponsorship opportunities, please contact Rhys Gorashi: info@coriniumintel.com
 
View the sponsorship opportunities
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CDAOI Government 2019: Platinum Sponsors

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Retail & CPG Focus Day - Private Breakfast Roundtable Sponsor

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Share the Experience

Having run events, we know that those attending as a team get so much more value, whether it be more insights and knowledge is covered and absorbed, or ensuring the buy-in from your team to accelerate and progress your next project

Share the event on Linkedin by clicking the Share button here:

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FAQs

Over 3 days we broadcast a range of panels, keynotes and case studies directly to your desk. Throughout the week you will benefit from our insightful sessions, delivered by outstanding CX leaders, covering your most pertinent challenges.

 

CCO Online, ANZ uses the latest browser-based technology meaning you won't need to download any software to join the event. Simply ensure you have a wifi connection and a web browser such as Chrome, Safari, Edge or Internet Explorer.

 

The event is free for CX practitioners. Vendors and solution providers are able to access the event for $499 +GST.

 

All sessions will only be accessible LIVE, during the event hours.


 

Still thinking about it?

Here's why you can't afford to miss CCO Online A/NZ:


1. Connect with attendees through rich interactive tools such as audio, video, text chat, polls.

2. Hear from customer experience experts through webinars, and videos live.

3. Discover the latest tech offerings at our virtual Sponsor Zone and schedule your own one-to-one meetings to learn more.

4. Link-up with like-minded professionals at our virtual roundtables to dive deeper into the topics that matter most to you.

5. Expert panels will debate the best strategies to gain investment in your customer experience strategies.

Register your place using the form opposite!

 

Please note: Free passes are only available for CX practitioners from all industries who do not offer as their core business any solutions, recruitment services, consultancy or offer any software/hardware solutions within the data community. Please contact us for Sponsorship Opportunities.

Limited vendor / solutions provider passes are available for $499 for anyone from organisations whose primary business purpose is to provide software or services or any other product relating to CX/recruitment/management consulting to end users/practitioners. Corinium Global Intelligence reserves the right to determine the applicable ticketing for attendees based on these guidelines.

Terms & Conditions

The following Terms and Conditions (“Terms”) apply to you or your proxy in relation to your registration for this Corinium Global Intelligence (“Corinium”) offer. The definition of “registration” for purposes of these Terms will include all anyone who completes the above form. By entering your contact details, you agree to these Terms.

Disclosure of your information

You agree that we have the right to share such portions of your personal information as may be appropriate with selected third parties including:
Business partners, suppliers and sub-contractors for the performance of any contract we enter into with either them or you.

Professional organizations involved in the provision of services for the event contracted for, such as, for example Brella.
Sponsors - we may share your information with event sponsors who may contact you in relation to special offers, products and services related to your role within your company. You may also opt-out at any time by emailing info@coriniumintel.com.

Data protection

The personal information shown and/or provided by you will be held in a database. It may be used to keep you up to date with developments in your industry. Sometimes your details may be obtained or made available to third parties for marketing purposes. If you do not with your details to be used for this purpose, please email us at info@coriniumintel.com